iSalus AWS Data Center Migration

Scheduled Maintenance Report for iSalus Healthcare

Completed

The scheduled maintenance has been completed.
Posted Feb 01, 2026 - 22:00 EST

Verifying

We successfully completed an overnight AWS infrastructure migration for our application.

Following the migration, we identified a small number of minor issues. These are not impacting normal application operations, and the system remains fully available.

Our team is actively monitoring the environment and will continue to do so overnight, with a full review planned for tomorrow. We’ll provide updates if anything changes.
Posted Jan 31, 2026 - 18:21 EST

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Jan 31, 2026 - 08:25 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 30, 2026 - 22:00 EST

Scheduled

iSalus will be migrating our systems to a new data center powered by Amazon Web Services (AWS) as part of an infrastructure enhancement.

During this maintenance window, customers may experience intermittent service interruptions.

Action Required (Important)-Customers who currently whitelist iSalus IP addresses must update their firewall or network settings by January 30, 2026 to avoid service disruption. If you do not whitelist IP addresses, no action is required. If you are unsure, please contact your IT team to confirm. Customers with multiple locations must update settings at each location.

Failure to update whitelisted IPs before the maintenance window may result in loss of access starting this weekend.

Need help?-Contact iSalus Support at support@isalushealthcare.com
or 877-280-6640.
Posted Jan 30, 2026 - 16:20 EST