EMR Letter Issues

Incident Report for iSalus Healthcare

Resolved

The issue with letters has been resolved. We appreciate your patience during this time. Please reach out to support for any further questions/issues.

**Customer Action Required: If you are still experiencing issues, please log out and close your browser, clear your cache files and try again. We apologize for any inconvenience this may cause.

Posted Apr 05, 2025 - 11:56 EDT

Monitoring

Please know the issue with letters has currently been resolved. We will continue to monitor this and provide a final update shortly. We thank you for your patience.

Posted Apr 04, 2025 - 13:47 EDT

Identified

Please know our teams are still actively working to resolve the current issue with some letters not updating. We will provide a final update as soon as possible. We thank you for your patience.

Posted Apr 04, 2025 - 11:23 EDT