Resolved -
The issue with EMR templates has been resolved. We appreciate your patience during this time. Please reach out to support for any further questions/issues.
**Customer Action Required: If you are still experiencing issues, please log out and close your browser, clear your cache files and try again. We apologize for any inconvenience this may cause.
Mar 21, 16:56 EDT
Monitoring -
A fix for the EMR templates loading issue has been applied to all customers. We appreciate your patience during this time. Please reach out to support for any further questions/issues.
**Customer Action Required: If you are still experiencing issues, please log out and close your browser, clear your cache files and try again. We apologize for any inconvenience this may cause.
Mar 21, 09:20 EDT
Update -
Please know our teams are still actively working to resolve your current issue with EMR templates. We will provide a final update as soon as possible. We thank you for your patience.
Mar 21, 08:46 EDT
Investigating -
We are aware that there is an issue with EMR templates not loading correctly affecting our customers at this time. Please know our development team is working diligently towards a resolution, and we will provide an update as soon as possible.
Mar 21, 07:43 EDT