Get email notifications whenever iSalus Healthcare creates, updates or resolves an incident.
Get text message notifications whenever iSalus Healthcare creates or resolves an incident.
Visit our support site.
All Systems Operational
About This Site
Welcome to iSalus Healthcare's home page for system and vendor operational status!
Contact Support: 877-280-6640 support@isalushealthcare.com
Past Incidents
Apr 26, 2025
No incidents reported today.
Apr 25, 2025
No incidents reported.
Apr 24, 2025
Completed -
The scheduled maintenance has been completed.
Apr 24, 23:00 EDT
Apr 24, 23:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 22:00 EDT
Apr 24, 22:00 EDT
Scheduled -
iSalus will be performing scheduled server maintenance on Thursday evening 4/24/25 beginning at 10:00pm ET. This maintenance window is expected to last approximately one hours and the system will be unavailable during this time.
Apr 23, 09:52 EDT
Apr 23, 09:52 EDT
Apr 23, 2025
No incidents reported.
Apr 22, 2025
No incidents reported.
Apr 21, 2025
No incidents reported.
Apr 20, 2025
No incidents reported.
Apr 19, 2025
No incidents reported.
Apr 18, 2025
Resolved -
This morning, we experienced an isolated issue that affected a small subset of customers. During the investigation, a status page was inadvertently posted. The issue has since been fully resolved for all impacted customers. We apologize for any inconvenience or confusion this may have caused.
Apr 18, 09:35 EDT
Apr 18, 09:35 EDT
Completed -
The scheduled maintenance has been completed.
Apr 18, 00:00 EDT
Apr 18, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 22:00 EDT
Apr 17, 22:00 EDT
Scheduled -
iSalus will be performing scheduled server maintenance on Thursday evening 4/17/25 beginning at 10:00pm ET. This maintenance window is expected to last approximately two hours and will have a limited impact on clients.
Apr 15, 08:40 EDT
Apr 15, 08:40 EDT
Apr 17, 2025
Resolved -
The issue with Updox Call Reminders has been resolved. We appreciate your patience during this time. Please reach out to support for any further questions/issues.
Apr 17, 16:41 EDT
Apr 17, 16:41 EDT
Update -
Updox continues to work on this issue. We will provide a final update as soon as possible.
Apr 17, 11:39 EDT
Apr 17, 11:39 EDT
Update -
Updox continues to work on this issue. We will provide a final update as soon as possible.
Apr 16, 16:25 EDT
Apr 16, 16:25 EDT
Update -
Updox continues to work on this issue. We will provide a final update as soon as possible.
Apr 16, 12:26 EDT
Apr 16, 12:26 EDT
Update -
Updox continues to work on this issue. We will provide a final update as soon as possible.
Apr 16, 11:24 EDT
Apr 16, 11:24 EDT
Update -
Updox continues to work on this issue. We will provide a final update as soon as possible.
Apr 16, 08:21 EDT
Apr 16, 08:21 EDT
Update -
Updox continues to work on this issue. We will provide a final update as soon as possible.
Apr 15, 15:08 EDT
Apr 15, 15:08 EDT
Update -
Updox continues to work on this issue. We will provide a final update as soon as possible.
Apr 15, 13:37 EDT
Apr 15, 13:37 EDT
Identified -
Updox continues to work on this issue. We will provide a final update as soon as possible.
Apr 15, 12:10 EDT
Apr 15, 12:10 EDT
Investigating -
We have been informed by Updox that there is an active issue with Call Reminders. We have ticketed the issue with them, and we will update you as soon as we hear further information on resolution.
Apr 15, 11:01 EDT
Apr 15, 11:01 EDT
Apr 16, 2025
Apr 15, 2025
Apr 14, 2025
No incidents reported.
Apr 13, 2025
No incidents reported.
Apr 12, 2025
No incidents reported.