All Systems Operational

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Welcome to iSalus Healthcare's home page for system and vendor operational status!
Contact Support: 877-280-6640 support@isalushealthcare.com

Jun 7, 2025

No incidents reported today.

Jun 6, 2025
Resolved - This incident was resolved as of 12pm on 6/6. For good measures, we did continue to monitor to ensure performance was meeting expectations. If you have any further questions, please contact support
Jun 6, 17:06 EDT
Investigating - OfficeEMR is experiencing an issue involving Claim Validations. Clients will see this impact upon reviewing claims ready for processing. We are investigating the issue and will post updates accordingly.
Jun 6, 10:13 EDT
Resolved - This incident has been resolved.
Jun 6, 10:45 EDT
Monitoring - We have implemented a fix for the slowness issue and the issue is resolved. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved in 30 minutes.
Jun 6, 10:07 EDT
Investigating - OfficeEMR has identified that some users may experience slowness within iSalus. We are investigating the issue and will post updates every 30 minutes.
Jun 6, 08:27 EDT
Completed - The scheduled maintenance has been completed.
Jun 6, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 22:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 5, 10:00 EDT
Jun 5, 2025
Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025
Completed - The scheduled maintenance has been completed.
May 29, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 22:00 EDT
Scheduled - iSalus will be performing scheduled server maintenance on Thursday evening 5/29/25 beginning at 10:00pm ET. This maintenance window is expected to last approximately one hour and the system will be unavailable during this time.
May 29, 10:52 EDT
May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.